Privacy Policy

Effective Date: 01-01-2024

Welcome to Palacios Home Services LLC (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, (the “Site”).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our Site, including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information (for service payments)
  • Any other information you choose to provide

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our Site, including:

  • IP address
  • Browser type
  • Operating system
  • Pages you viewed
  • Referring/exit pages
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services
  • Improve, personalize, and expand our Site and services
  • Process your transactions and manage your orders
  • Respond to your comments, questions, and requests
  • Send you administrative information such as updates, security alerts, and support messages
  • Send you marketing and promotional communications (you can opt-out at any time)
  • Monitor and analyze usage and trends to improve user experience
  • Detect, prevent, and address technical issues or unauthorized access

3. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

6. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Children’s Privacy

Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. To exercise any of these rights, please contact us using the information provided below.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Palacios Home Services LLC
Phone: (480) 277-6015